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Mark “Pride Goes Before a Fall” Day June 25

By Jeanne Baer, President, Creative Training Solutions | Posted: 06/1/11

What’s the most dangerous trait a manager can have? Arrogance, I believe. Too many times in my 20-plus years as a consultant, I have observed otherwise brilliant, dedicated leaders bite the dust when hubris collided with reality. Career-crashing conceit comes to mind this month because of an event that will... more

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Calling Out Your Arrogant Superstars

By Jeanne Baer, President, Creative Training Solutions | Posted: 05/1/11

Faster than a speeding bullet! More powerful than a locomotive! Able to leap tall buildings in a single bound! It’s Superstar! Do you manage a star performer?   Bright, ambitious, and results-driven, s/he runs rings around... more

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More Tips for Change Agent Success

By Jeanne Baer, President, Creative Training Solutions | Posted: 04/1/11

Last month, I drew parallels between workplace improvement initiatives and health improvement initiatives, suggesting that quick fixes don’t work in either case.  I gave you two principles to follow in order to ensure success; here... more

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Change Agents, Learn from Healthy Lifestylers

By Jeanne Baer, President, Creative Training Solutions | Posted: 03/1/11

Pick up any newspaper, glance at the banner ads on any website, and you see hype for fantastic weight loss programs. But the advocates for such programs are the slim (in both senses) minority. According... more

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What Was Your First Clue? Why and How to Banish Fear from the Workplace

By Jeanne Baer, President, Creative Training Solutions | Posted: 02/1/11

Last month, I talked about destructive and even abusive ways that managers and supervisors sometimes treat employees. As I mentioned, fear-drenched employees won’t do a (positive) thing for your business.  You’ll lose the brightest, bravest... more

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Fear: Motivator or Manipulator?

Jeanne Baer, President, Creative Training Solutions | Posted: 01/1/11

As another year opens, I hope that yours is filled with promise and good things to come.  If you’re a manager or supervisor, I hope that you and your employees will create a year in... more

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You and Your Ideal Employee: Lessons from Rudolph

by Jeanne Baer, President Creative Training Solutions | Posted: 01/1/10

Since Santa and his reindeer have only recently swept though Lincoln, I’ve been thinking about that most celebrated contributor, Rudolph. We all know the story of this “glowing” performer, who set the standard for “overnight... more

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Handling Undeserved Criticism with Grace

by Jeanne Baer, President Creative Training Solutions | Posted: 12/1/09

Last month, we discussed receiving and benefiting from criticism.  But what if the criticism is unwarranted? Let’s say someone lobs a feedback bomb in your direction which leaves you puzzled, if not staggering. You don’t... more

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